Everyone hates you. Good job!
An interesting post on phenomena, passion, love, and hate.
Honestly, I think I’m ready to retire the phrase ‘drinking the Kool-Aid’. I’m just not sure what to replace it with. Suggestions?
4 Responses to “Everyone hates you. Good job!”
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August 30th, 2006 at 4:13 pm
Corporate America, and by that I mean GE, is totally into the idea presented in the last figure there. We just call it Net Promoter Score. NPS is basically the “would you recommend our product or service to you friend” rating scale. You only get meaningful data when your customer is passionate about your company. Love and hate responses return results. That zone of mediocrity is basically meaningless data. It means you are neither doing something wrong nor right; when no one tells you anything it’s impossible to grow.
August 30th, 2006 at 6:08 pm
For replacing ‘drinking the Koo-Aid’, how about ‘politely suggesting someone convert to linux’?
August 30th, 2006 at 11:34 pm
As a long-time fan of actual Kool-Aid, I wholeheartedly applaud this measure.
August 31st, 2006 at 7:06 pm
That reminds me. I haven’t had Defcon Kool-Aid in like three years. My pancreas has probably recovered enough by now that I could try it again.